Frequently Asked Questions
Everything you need to know about our premium fashion collections.
How do I know my Christian Audigier product is authentic?
Every authentic Christian Audigier item features high-quality embroidery, branded hardware, and official interior labels. To ensure authenticity, we recommend purchasing exclusively through our official website or authorized luxury retailers.
What is your shipping policy for domestic and international orders?
We offer standard and expedited shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on customs processing in your country.
How should I care for my embellished apparel?
To preserve the intricate artwork and crystal embellishments, we recommend hand washing in cold water or professional dry cleaning. Always turn the garment inside out before cleaning and avoid high-heat drying.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery, provided the items are in original condition with all tags attached. Please note that certain limited-edition items may be subject to final sale policies.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.
How can I track my order status?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website where you can monitor your package's progress in real-time.